Two Fibers Behind Service Loss for Thousands of Homes

Donna Miller
June 30, 2018

The outage affects internet, cable, and voice phone services for residential and business customers across the United States, according to Comcast's customer service team on Twitter.

Original story: Comcast customers are reporting widespread internet outages, both to downdetector.com, which has received over 8,000 reports at the time of writing, and to the Comcast Twitter account.

Customers in Seattle, Portland and Spokane also had reported outages. "We apologize for the inconvenience". It has about 22.3 million cable TV subscribers and more than 26 million high-speed internet customers.

Complaints began to roll in at around 12:30 p.m. on Friday as customers experienced trouble connecting with the services.

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If you are on Xbox Live and having troubles with the party system, that is probably due to the Comcast outage.

The Charles County, Maryland, Sheriff's Department said on Twitter that its non-emergency phone lines aren't working because Comcast is its internet service provider and asked residents not to report non-emergencies.

The community-sourced Down Detector shows outages in every major city across the U.S., showing there isn't much of a regional pattern.

Other reports by

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