AI powerhouse Genesys to create 200 tech jobs in Galway

Donna Miller
November 16, 2018

Global company Genesys has this morning announced that it will create two hundred new jobs in Galway.

Genesys is committed to providing the best customer experiences.

The IT company will create the jobs after acquiring Galway company Altocloud which was based at the PorterShed.

Altocloud Co-founder Barry O'Sullivan said Galway was selected for the centre of excellence due to its varied talent pool and cultural diversity. As a senior vice-president at Cisco, he helped mastermind the acquisitions of tech companies such as WebEx for $3.2bn, and has been an active angel investor in start-ups in Ireland and California.

City firm Genesys announced the new positions as it opened its new base at Woodquay Court today.

The company has established a research and development centre in Galway, where staff are working to advance the use of AI.

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Since acquiring Altocloud the U.S. firm has doubled its team in Ireland.

The roles will require highly technical skills spanning R&D, machine learning, software engineering, user experience and data science.

In another brilliant twist, the company has said that it will work closely with third level institutions to ensure graduates have job opportunities.

Genesys CEO, Paul Segre, said Ireland's "rich base" of technical talent makes Galway the flawless location for the AI facility.

The IDA says AI is an area of huge growth globally, with Ireland well placed to exploit the potential for further investment.

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