Apple Addresses iPad Pro 'Bend' Drama With Support Page Outlining Manufacturing Process

Donna Miller
January 8, 2019

"The 400 micron variance is less than half a millimeter (or the width of fewer than four sheets of paper at most) and this level of flatness won't change during normal use over the lifetime of the product". The iPad Pro uses a new manufacturing processes that injects plastic into milled channels in the aluminum enclosure. This process may create "subtle deviations in flatness more visible only from certain viewing angles that are imperceptible during normal use". "After the plastic cools, the entire enclosure is finished with a precision CNC machining operation, yielding a seamless integration of plastic and aluminum into a single, strong enclosure".

Cellular models of the iPad Pro, which seem to be the most prone to this issue, feature small vertical bands that let parts of the tablet's enclosure act as cellular antennas, Apple says.

The 2018 iPad Pro's perceived bending issue is one that doesn't appear to be going away, although Apple has perhaps not done the best of jobs trying to allay the fears of its customers.

Apple's latest iPad Pro range has added something extra to every meaningful spec. Apple does state at the end of its new support page addition that it covers damage due to defects in materials or workmanship.

However, these small deviations do not impact the performance of the device by any means, and Apple claims they do not affect the strength of the body.

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Apple says if customers find a new iPad Pro doesn't meet its specifications outlined in the note, they should contact Apple Support. Any bends are apparently caused by the way these new tablets are being built, according to Apple. Should buyers be anxious? Also, can it survive five minutes in boiling water?

Last September I wondered if an iPad - with iOS 11 and the Files app - might replace my MacBook.

Think the iPhone is expensive? When the new iPad Pro was released late a year ago, there was no doubt it's a great device but the price was quite eye-watering.

Apple's iPad exploded into the consumer tech market in April of 2010, months ahead of the first Android-powered tablet, and since then the company has sold some 400 million units.

And while Apple originally said this is a feature, not a bug, the firm now returns with a more detailed explanation on what exactly happens and why such a "subtle deviation" (Apple's very own words) shouldn't be worrying. Here are the critical details that professionals need to know about the iPad Pro 2018.

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